Parimatch Safety: Our KYC and AML Standards

Think of KYC as a digital handshake. We need to verify that you are actually who you say you are. This usually happens when you’re ready to take your winnings out for the first time.
What we might need from you:

• The Essentials: A clear, color photo of your passport (the personal info page) or your national ID card;
• Extra Proof: Sometimes, we might ask for a driver’s license, a recent utility bill to confirm your address, or a document linked to your phone number;
• Case-by-Case: Every now and then, if something looks a bit unique, we might ask for a few extra documents to clear things up.

We don’t just ask for papers for no reason. Usually, it’s triggered when

1. You request your first withdrawal.
2. We notice something unusual or “off” about your account activity.
3. We suspect that the info you gave us doesn’t match reality.

By playing here, you’re basically promising us that:

• The info you give is 100% honest;
• The money you’re playing with was earned legally;
• You aren’t pretending to be someone else;
• You’ll help us out if we need a bit more info to verify your account.

We follow strict financial laws (like Law 9,613/98 and the latest updates from COAF/FIU) to make sure our platform isn’t used for financial crimes. We apply these rules to everyone – no exceptions.

We have a dedicated Internal Compliance Department whose entire job is to watch over the platform. They monitor transactions for red flags, check that your documents are legit, and decide how to handle any internal investigations. They’re the ones making sure we stay on the right side of global financial law.

A few things might catch our team’s eye:

• Deposits coming from sources that don’t match your profile;
• Constantly asking for refunds or canceling payments for no clear reason;
• Trying to withdraw money using methods that don’t match how you deposited.

If we see this, we might:

• Pause or block the account while we investigate;
• Ask you for more docs;
• Cancel any pending transactions to keep the funds safe.

If we have to look closer at an account, we might ask for copies of the bank cards you used, payment records, or even official proof of where your money came from. If a player refuses to cooperate, we may have to close the account permanently.

To keep things transparent, we follow a few simple rules for payouts:

1. Money only goes to a verified account in your name.
2. No third-party transfers. You can’t send your winnings to a friend’s card.
3. We might ask you to fill out a quick extra questionnaire before the money leaves.

Under the law, we sometimes have to share data with financial institutions or law enforcement without telling you first – usually during a legal investigation.

• Data Storage: We keep all your transaction history for at least five years;
• Risk Control: We might block access for users from high-risk countries;
• Methodology: We don’t publicly share exactly how we catch suspicious activity, to keep the bad guys from guessing our moves.

At the end of the day, Parimatch reserves the right to investigate anything that doesn’t look right. We can block accounts, reject payments, or ask for more ID at any time. By using the site, you’re agreeing to play fair, follow the law, and help us keep the platform secure for everyone.